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Privacy Policy

Last updated: November 13, 2026

This policy explains how 1BuilderMedia Marketing LLC, the operator of treeserviceplacerville.net ("Tree Service Placerville", "we", "us"), collects and uses information.

What we collect

What you give us on the phone or in the form: your name, phone number, address or town, a description of the tree problem, and how soon you need help.
Phone call details: the number you call from, the time and length of the call, and a recording of the call.
Basic website data from our hosting provider, such as pages visited, browser type and approximate location. This site does not use advertising cookies.

Calls may be recorded

Calls to our phone number may be recorded and transcribed. We use recordings to get your details right, to pass them to the professional, and to check the quality of our service. If you do not want your call recorded, please use the form instead or tell us at the start of the call.

How we use and share your details

We use your details to find a tree professional and set up a visit. To do that, we share your name, phone number, address and description of the job with the independent tree professional we refer you to, and, if you ask for a second price, with a second professional. Those professionals use your details to contact you and quote the work. Their own privacy practices apply to what they do with your details.

We also use service providers who help run this site, our phone line and our form (for example, web hosting, call handling and form delivery). They handle your details only to provide those services to us.

We do not sell your personal information. We may disclose information if the law requires it.

How long we keep it

We keep call records, recordings and form requests only as long as we need them to handle your request, keep business records, and meet legal duties, and then delete them.

Your choices and California rights

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it, subject to legal exceptions. California residents have these and other rights under California privacy law. To make a request, call (530) 764-5890 or use the form and say it is a privacy request. We will not treat you differently for making a request.

Children

This site is for adults arranging tree work. We do not knowingly collect information from children under 13.

Changes

We may update this policy. The date at the top shows the latest version.